Throughout my career, I have had the opportunity to lead and deliver many technical projects. Here are some notable highlights:
2026
2022 - Current
Senior Director, Global IT Digital Workplace,
Collaboration, and Generative AI
Leading a team of directors and senior managers
responsible for engineering modern device
management on thousands of endpoints (including
desktops, laptops, mobile devices, AR/VR, smart
warehouse devices), key collaboration and
communication platforms (M365, Email/Messaging,
Teams, Power platform, Zoom, webinars/live
events, video streaming, knowledge) and
generative AI productivity solutions for the
enterprise.
2025
🌍 Copilot Global Training Days
Traveled to global sites leading interactive
in-person training sessions, promptathons, and
use case development workshops using M365
Copilot to drive adoption and awareness across
the company. The initiative reached over 5,000
participants worldwide and delivered an
immediate 20% increase in Copilot adoption.
2025
💻 Windows 11 Transition
Led the enterprise-wide transition to Windows
11, modernizing the endpoint fleet and
unlocking enhanced security capabilities. The
upgrade also enabled
tighter integration with Microsoft 365 and
Copilot AI features, improved performance on
modern hardware, and a refreshed user
experience — positioning the organization on a
supported, future-ready platform ahead of
Windows 10 end-of-life.
2025
2024
🤖 Microsoft Copilot Introduction
Led enterprise-wide introduction of Microsoft
Copilot generative AI, spanning training
development, community champion programs,
self-service ordering, chargeback models, use
case development, and utilization dashboards to
drive measurable adoption across the
organization.
2024
2023 - 2025
Director, Global IT Workplace Computing &
Collaboration
Led a team of managers and engineers responsible
for modern device management of thousands of
endpoints (including desktops, laptops, mobile
devices, AR/VR, smart warehouse devices) and key
collaboration and communication platforms (M365,
Email/Messaging, Teams, Power platform, Zoom,
webinars/live events, video streaming,
knowledge).
2023
2022
2021
☁️ Windows 365 Cloud PC Introduction
Successfully rolled out the Windows 365 Cloud
PC platform, partnering with Microsoft as an
early adopter to implement hybrid connectivity
and enable the service — mitigating supply
constraints, reducing provisioning time, and
improving user experience and flexibility
across the organization.
2021 - 2023
Senior Manager, Global Endpoint Engineering
Led a globally distributed team of 10+ direct
reports to transform the workplace across 75k+
managed endpoints (desktops, mobile, AR/VR).
2021
2018
🖨️ Workplace transformation
Deployed new print hardware and standards across
multiple sites simultaneously, delivering
productivity gains to employees while returning
cost efficiencies and savings in the print
contract.
2018
💻 Operating System Migrations
Coordinated multiple enterprise-wide OS
transition programs — from Windows XP to 7, and
then Windows 7 to Windows 10 — managing global
endpoint rollouts, hardware compatibility
planning, and user impact communications across
thousands of devices.
2018
2017 - 2021
Manager, Global Workplace Technology Experience
& Support Services
Led multiyear digital workplace transformation,
including Windows 10 and Office 365 transitions.
Modernized all endpoint, peripheral, and print
hardware platforms delivering over $500k in
annualized savings.
2017
2015
☁️ Office 365 Migration
Led the directory services integration for the
migration of on-premise Exchange/Communicator
2007 to Office 365 cloud platform for 20,000
users, including Active Directory preparation,
data synchronization to Azure, and federated
single sign-on with Microsoft.
2015 - 2017
Manager, Global Workplace Computing &
Collaboration Services
Critical role in overall IT infrastructure and
systems integration during $10b tech merger (9th
largest), while identifying and delivering $2m
in savings. Directed a team of 10 in strategy
and implementation of merger of vital
collaboration tools across distinct Office 365
tenants for 40k+ people in 30 countries.
2015
2014
🔐 Identity/Access Platform
Technical project manager for large-scale
rebuild of existing identity management platform
from concept to production, synchronizing
system-of-record HR data systems with various
disjoint IT systems to automate the user
lifecycle (provisioning, access requests,
updates, deprovisioning).
2014
🛡️ Compliance and Data-Leakage Prevention Tools
Realized tools for governance and ensuring
compliance for sensitive data, including those
subject to ITAR and US government regulation.
2014
2013
🔑 Single Sign-On and Password Management
Implemented new tools and services for single
sign-on to numerous intranet and third-party web
applications. Additionally, expanded password
management at all stages of lifecycle.
2013
🎫 Certificate-based Authentication
Drove the implementation and deployment of over
30,000 device-based certificates for
network-based authentication to support
bring-your-own-device (BYOD) and single sign-on.
2013
2012 - 2015
Architect, Identity and Access Management
Architected and executed highly automated
identity management (IAM) system for 100k+
accounts, resulting in IT innovation award.
Directed a hybrid enterprise migration to Office
365 for 20k+ accounts.
2012
2010
🌳 Inter-forest Domain Migration
Spearheaded a greenfield Windows Server
2008-based forest, then migrated all existing
Server 2003-based domain functions with
customized scripts and tools.
2010 - 2012
Freelance Writer
Author of various how-to and technology feature
articles for the popular website.
2010 - 2012
Technical Team Lead, VIP/Senior Executive
Support
Personally managed information technology for
CEO and all senior-level executives from every
business unit. Defined desktop experience and
imaging standards for all Microsoft and Apple
desktops in the organization (30k).
2010
2004 - 2010
Lead Systems Administrator
Managed, deployed, monitored all server
infrastructure, including domain controllers,
print, file, imaging and update servers. Defined
entire user desktop experience and support of
250 users in hybrid government
classified/unclassified environments.
2004
2001 - 2005
Bachelor of Science in Computer Science
Completed over 130 lecture hours in residence,
including programming/data structures, computer
organization, operating systems design.
2001